Frequently asked questions
RM and SRM: what is the difference?
A Raummeter (RM) is a cubic metre of stacked wood including air gaps. A Schüttraummeter (SRM) is a cubic metre of loose-tipped wood. Product volumes describe the listed formats; they are not a universal conversion.
Which log length fits?
The range includes 25 cm logs and, for selected products, 33 cm or 30–33 cm. Choose according to your firebox and appliance instructions.
How do I keep my supply dry?
Protect logs from rain, keep them off the ground and allow air to circulate at the sides. Store briquettes in a dry place: moisture can make them swell.
How do I request a quote?
Choose your product and provide the quantity, delivery location and access details. These help determine availability and transport for your needs.